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The integration of
ticketing solutions ...
Hereafter 3 scenarios which are
usually seen for ticketing system design and implementation :
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By the transport operator
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By the industrial supplier of equipments
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By MTA as subcontractor of the transport operator
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- Interfaces
management between the various elements of the ticketing system in
total independance from the suppliers, guaranteeing a procurements
openess
- Total
costs of the system reduced (up to 50% of a "ready to go solution")
- The
implementation of internal resources for teleticketing allows
afterwards a control of the maintenance et the system evolution
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- "ready
to go solution"
- No
internal competencies to be put in place at the transport operator
premises
- Guarantee,
or should guarantee, the homogene operation of the system
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- Interfaces
management between the various elements of
the ticketing system in total independance from the suppliers,
guaranteeing an
optimisation of the specifications and a procurements openess
- Total
costs of the system reduced (up to 50% of a "ready to go solution")
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- Internal
set up of the implementation team and the coordination of services and
operations
- Internal
capability for the management of interfaces between elements requiring
accurate technical compentencies
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- Costs
higher (to to 200%) due to non optimised purchases
- High
probability of « close» system from the
supplier, not allowing the competition at the lvel of complemntary and
renewal procurements
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Necessity, after all, to interface with the central information system
of the operator (in particular CRM and commercial and accountancy
modules)
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- internal
set up of the implementation team the coordination of services and operations
- Have
to integrate the control of set up of teleticketing ressources at the
operator premises
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