structure your objectives and
expectations bringing a real knowledge of various solutions set up in
similar projects
structure the relations with the
different organisations involved in the set up of your new ticketing
system on a project mode management
design your ticketing system
manage the project (teams set up,
strategic steering committee, technical meetings, progress reports -
indicators and dashboards, etc ...)
defend your interests through the
whole process of the design phase of your ticketing system (expected
preformances and functionalities, costs, timing, quality)
understand the stakes and impacts
of your decisions with efficient consultancy services on invetments
costs, operating costs, organisational srtuctures, training and
communication to be set up
launch the pulic tenders for the
installation and select the best offer in line with your interests and
requirements
follow the operational deployment
up to the effective operation of the system
MTA helps your
to find the answer to your needs ans accompanies you throughout your
project.